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Terms & Conditions

WEBSITE TERMS AND USE FOR SONIJI YTS PRIVATE LIMITED

Introduction

Welcome to SONIJI YTS PRIVATE LIMITED, your reliable platform for purchasing products and services from a diverse range of Artisans (hereinafter also referred to as "Sunaars"). 

This document is an electronic record in terms of the Information Technology Act, 2000 and published in accordance with the provisions of Rule 3 ) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of SONIJI YTS marketplace platform.

These Terms and Use ("Terms") govern your access to and use of the SONIJI YTS PRIVATE LIMITED website ("Website or site"), services, and applications (collectively, the "Services"). These terms constitute a legally binding agreement between you, whether personally or on behalf of an entity ("User", "You", or "Your"), and SONIJI YTS PRIVATE LIMITED ("Company", "We", "Us", or "Our"), concerning your access to and use of the [website URL] website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the "Site/Platform" or "Marketplace"). 

When You use any of the services provided by Us through the Platform, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. You shall ensure to review these Terms of Use periodically for updates/changes. Your continued use of the Platform following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Platform. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by Our Policies including but not limited to Privacy Policy as amended from time to time.

  1. Use of the Website: 
    1. Content Utilisation: The material presented across the pages of this website serves the purpose of providing general information and is intended solely for your personal use. Please be aware that the content is dynamic and may undergo modifications at any moment, without prior notification.
    2. Account Management: In the event you opt to register an account on our platform, you shoulder the responsibility of safeguarding the confidentiality of your account details, including your password, as well as limiting access to your computer and personal information. You are accountable for all activities that transpire under your account. Should you suspect any unauthorized use of your account or a breach of security, it is imperative that you notify us immediately.
    3. Intellectual Property Rights: The trademarks, logos, and service marks (collectively referred to as "Trademarks") that appear on the website are either the property of SONIJI YTS PRIVATE LIMITED or are licensed by third parties and are protected by intellectual property laws. These Trademarks are provided for your information and personal use only and must not be employed for any commercial purposes without the express written consent of their respective owners. Unauthorized use of these Trademarks is strictly prohibited and may violate copyright and trademark laws. The Site and its original content, features, and functionality are and will remain the exclusive property of the Company and its licensors. The Site is protected by copyright, trademark, and other intellectual property or proprietary rights laws. Any unauthorized use of the Site's content is a violation of these laws and these Terms.

We emphasize the importance of respecting intellectual property rights and urge all users to do the same as part of our commitment to fostering a respectful and law-abiding online community.

  1. User Account, Password, and Security:
    1. If you use the Platform, you shall be responsible for maintaining the confidentiality of your Display Name and Password, and you shall be responsible for all activities that occur under your Display Name and Password. You agree that if you provide any information that is untrue, inaccurate, not current, or incomplete, or not in accordance with these Terms of Use, we shall have the right to indefinitely suspend, terminate, or block your access on the Platform.
    2. If there is reason to believe that there is likely to be a breach of security or misuse of your account, we may request you to change the password, or we may suspend your account without any liability to SONIJI YTS PRIVATE LIMITED, for such period of time as we deem appropriate in the circumstances. We shall not be liable for any loss or damage arising from your failure to comply with this provision.
    3. In the event of a device being associated with multiple logins or sign-ups, as a measure to enhance customer security and privacy as well as safeguarding your sensitive information for any potential risks, SONIJI YTS PRIVATE LIMITED sometimes considers moderating users and their association with devices while using the SONIJI YTS PRIVATE LIMITED app or website.
    4. Your mobile phone number is treated as your primary identifier on the Platform. It is your responsibility to ensure that your mobile phone number and your email address are up to date on the Platform at all times. You agree to notify us promptly if your mobile phone number or e-mail address changes by updating the same on the Platform through an OTP verification. You agree that SONIJI YTS PRIVATE LIMITED shall not be liable or responsible for the activities or consequences of use or misuse of any information that occurs under your Account in cases, including, where you have failed to update your revised mobile phone number and/or e-mail address on the Platform. You agree to immediately notify SONIJI YTS PRIVATE LIMITED of any unauthorized use/breach of your password or account.
    5. If you share or allow others to have access to your account on the Platform ("Account"), by creating separate profiles under your Account, or otherwise, they will be able to view and access your Account information. You shall be solely liable and responsible for all the activities undertaken under your Account, and any consequences therefrom.
    6. If you have not accessed the Platform for a period of 2 (two) years, your data (including transactional data) will be deleted from our record, and you will not be able to access such data.
  2. Services Offered:
    1. SONIJI YTS PRIVATE LIMITED provides a number of Internet-based services through the Platform. One such service enables users to purchase original merchandise such as clothing, footwear, and accessories from various fashion and lifestyle brands (collectively, "Products"). The Products can be purchased through the Platform through various methods of payment offered. The sale/purchase of Products shall be additionally governed by specific policies of sale, like cancellation policy, return policy, etc. (which are found on the FAQ tab on the Platform, and all of which are incorporated here by reference). It is clarified that at the time of creating a return request, users are required to confirm (via a checkbox click) that the product being returned is unused and has the original tags intact. If the product returned by the user is used, or damaged, or if the original tags are missing, the user’s return request shall be declined, and the said product shall be re-shipped back to the customer. In the event that the return request is declined, the user shall not be eligible for a refund, and SONIJI YTS PRIVATE LIMITED assumes no liability in this regard. Further, in the event that the user fails to accept the receipt of the said re-shipped product, the user shall continue to be not eligible for a refund, and SONIJI YTS PRIVATE LIMITED assumes no liability with respect to the return or refund for the said re-shipped product. In addition, these Terms of Use may be further supplemented by product-specific conditions, which may be displayed with that Product.
    2. SONIJI YTS PRIVATE LIMITED does not warrant that the product description or other content on the Platform is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.
  3. Eligibility
    1. By using the Site, you represent and warrant that: (a) all registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information; (c) you are 18 years of age or older and/or have full legal capacity to enter into legally binding relations; and (d) your use of the Site does not violate any applicable law or regulation.
  1. User Obligations
    1. You agree not to use the Site for any unlawful purpose or any purpose prohibited under these Terms. You agree not to use the Site in any way that could damage the Site, the services or the general business of the Company.
  1. Service Modifications
    1. We reserve the right to alter, pause, or cease any component of our services at our discretion, without prior notification or assuming any liability. Your continued engagement with the platform after any modifications indicates your agreement with and acceptance of these changes, underscoring the importance of staying informed about our services. You agree that we shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services.
  2. User Contributions
    1. When you share content on our platform, you bestow upon us a non-exclusive, royalty-free, indefinite, and global licence to utilise, replicate, adapt, and showcase such content in relation to the services offered by the platform. This grants us the flexibility to enhance the user experience and promote a vibrant community while respecting your rights.
  3. Links Of Third-Party Websites
    1. The Site may contain (or you may be sent through the Site) links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site.
    2. We are committed to protecting the privacy and security of our users' data in line with the Information Technology Act, 2000, its amendments, and the Personal Data Protection Bill (PDP Bill), 2019. Our commitment to your privacy complements our broader Terms and Conditions and is designed to ensure transparency and trust in all your interactions with our platform.
  1. Site Management
    1. We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms; (3) manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site and the services we offer.
  2. Data Collection:
    1. We collect personal information when you:
      1. Register an account on the Platform
      2. Purchase products or services or sell 
      3. Participate in promotions or surveys
      4. Contact us with inquiries or requests
    2. The types of personal information collected may include your name, email address, phone number, postal address, payment information, and any other details necessary to provide you with our services.
  1. Use of Your Data:
    1. Your personal data is used to:
      1. Process transactions and deliver the products or services you have requested
      2. Improve our website and service offerings
      3. Communicate with you about orders, products, services, and promotional offers
      4. Respond to your inquiries and request
      5. Enhance user experience and our platform's security
  1. Data Storage and Security
    1. We implement a variety of security measures to maintain the safety of your personal information. These include encryption, access control, secure data storage practices, and compliance with applicable security standards. Your personal data is stored on secured servers and is accessible only to authorized personnel.
  2. Data Sharing
    1. We will not share, sell, rent, or trade your personal information with third parties except:
      1. To provide the product or service you have requested
      2. When we have your permission
      3. To comply with legal obligations or respond to legal processes
  3. User Rights
    1. Under the Information Technology Act, 2000, and the PDP Bill, 2019, you have the right to:
      1. Access the personal information we hold about you
      2. Request correction of any inaccuracies in your personal data
      3. Object to the processing of your personal data
      4. Request the deletion of your personal data from our systems
  4. Privacy and Data Protection
    1. Your privacy is important to us. Our Privacy Policy, as it may be updated from time to time, explains how we collect, use, and share your personal information. By using the Services, you agree to the collection, use, and sharing of your data in accordance with our Privacy Policy.
  1. Consumer Protection
    1. In compliance with the Consumer Protection Act, 2019, we are committed to ensuring that the rights of consumers are protected. Our policies regarding refunds, returns, and grievance redressal are available on our Website.