Jodhpur
 
+919001987011
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Privacy policy

Introduction

At SONIJI YTS, your trust is paramount to us, underscoring the significance of secure transactions and the privacy of your information. This Privacy Policy outlines how SONIJI YTS and its affiliates (referred to as "SONIJI YTS, we, our, us") collect, use, share, and protect your personal information across our website https://www.sonijiyts.com. While certain sections of our website may be accessible without registration, our products/services are exclusively available within India. Your personal information will be primarily stored and processed within India, which may have data protection laws different from those in your country. By using our website, providing your information, or availing any product/service we offer, you consent to this Privacy Policy and our Terms of Use and agree to comply with Indian laws, including data protection and privacy. If you disagree, please refrain from using our website.

  • Collection
    • 1.1.        SONIJI YTS collects personal information related to your identity, demographics, and interactions with us. This includes information provided during sign-up/registration or platform use, such as your name, date of birth, address, phone number, email ID, occupation, and identification proofs. We may ask for your PAN, GST number, government-issued IDs, and KYC details for eligibility checks for certain services or products, including credit and payment offerings. Sensitive information like bank details, payment instrument data, or biometric information (to facilitate shopping features) may also be collected.
    • 1.2.        We gather data on your shopping behaviour, preferences, device location, browsing history, and more to enhance your experience. While browsing our website anonymously is possible, once you provide personal information, you're no longer anonymous to us. We specify which information is mandatory and which is optional. You have the choice not to provide certain information by opting out of specific services or features.
  • Use
    • 2.1.        Your personal information is used to deliver requested services, with the option to opt out of marketing uses. We assist sellers and partners in order fulfilment, enhance customer experience, troubleshoot, conduct marketing and research, and ensure a safe and efficient service.
    • 2.2.        We will ask for your permission to allow us access to your text messages (SMS), instant messages, contacts in your directory, camera, photo gallery, location, and device information:
      • 2.2.1.        to send commercial communication regarding your orders or other products and services
      • 2.2.2.        enhance your experience on the platform and provide you access to the products and services offered on the Platform by sellers, affiliates, partners or lending partners.
    • 2.3.        We might request additional permissions, like access to messages, contacts, cameras, or locations, to improve your experience or offer services by sellers, affiliates, or partners. Your refusal may impact the availability of these services/products.
  • Legal Basis for Data Processing
    • 3.1.        In adherence to several regulations' privacy and data protection laws, our data processing is based on specific justifiable reasons, commonly known as the legal basis of processing. We primarily rely on the following:
      • 3.1.1.        Contractual Necessity: We process your Personal Information when it is essential for the performance of a contract to which you are a party or take pre-contractual steps at your behest. This includes instances where you engage with us for our services or when managing employee data to ensure the fulfilment of their employment contracts.
      • 3.1.2.        Legitimate Interests: Your Personal Information is processed when necessary for the legitimate interests pursued by us or a third party, provided these interests do not override your data protection rights. This may involve understanding your usage of our services, generating secure login credentials, or optimizing our processes.
      • 3.1.3.        Consent: We process your Personal Information with your explicit consent. Your consent is revocable at any time, especially in situations such as registering for events organized by us or receiving advertisement-related communications.
      • 3.1.4.        Legal Compliance: We may process your Personal Information to fulfill certain legal obligations imposed on us, including adherence to applicable laws while protecting our legal rights, seeking remedies, and defending against claims.
  • Cookies Usage and Management
    • 4.1.        We employ cookies to enhance the performance of our website, ensure security, and tailor your browsing experience according to your preferences. It is important to note that cookies utilized on our site are devoid of personally identifiable information. You possess the option to decline the use of cookies; however, please be aware that doing so may lead to a diminished functionality of our website, potentially impacting your experience.
    • 4.2.        Additionally, we integrate third-party cookies, such as those from Google Analytics, to gain deeper insights into user interactions and behaviours on our platform. This analytical information is pivotal in helping us refine our services and user experience. Should you wish to not participate in this analytical process, there is an option available for you to opt-out of third-party cookies.
  • Sharing and Disclosure
    • 5.1.        The information collected may be shared across our groups of companies and with our trusted partners. This collaboration lets us present you with enhanced services, including convenient deferred payment options. We may also disclose your personal data to third parties as necessary for the provision of our services, compliance with legal obligations, prevention of fraud, and executing other essential business operations.
    • 5.2.        In certain circumstances, your data may also be shared with government bodies or law enforcement agencies, strictly in compliance with legal requirements or to ensure the safety and security of our services.
    • 5.3.        By engaging with our services, you acknowledge and consent to the practices described in these enhanced clauses of our privacy policy. We are committed to protecting your privacy and ensuring the integrity of your personal information.
  • Links to Other Sites
    • 6.1.        Our website provides access to various external sites through direct links for your convenience and informational purposes. Please be aware that these external sites may engage in the collection and handling of personal information under their own privacy policies. We do not hold responsibility for the privacy practices or content of any external websites. We encourage you to exercise caution and review the privacy policies of any sites you visit before providing them with your personal information.
  • Security Precautions
    • 7.1.        We are committed to safeguarding the confidentiality and security of your personal data. To achieve this, we implement a comprehensive suite of reasonable security measures designed in accordance with international standards and best practices. These measures are aimed at protecting your information against unauthorized access, alteration, disclosure, or destruction.
    • 7.2.        Despite our rigorous security protocols, it is important to recognize that no method of data transmission over the Internet or electronic storage system is entirely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We encourage you to also take personal precautions in safeguarding your data, such as using strong passwords and ensuring the security of your own devices.
  • Choice/Opt-Out
    • 8.1.        We respect your preferences regarding the communications you receive from us. You have the full authority to opt-out of receiving non-essential communications, such as marketing emails and promotional offers, at any time. To facilitate this, we provide clear and straightforward instructions for unsubscribing in all our communications. This ensures that you continue to receive only the content that is relevant and valuable to you, maintaining control over your inbox and personal space.
  • Advertisements
    • 9.1.        Our website collaborates with third-party advertising partners who may utilize information about your visits to our site and other websites. This information is used to provide advertisements tailored to your interests, enhancing your online experience. We understand the importance of privacy and give you the ability to opt out of such personalized advertising.
    • 9.2.        If you prefer not to receive personalized ads, you can adjust your preferences through your device's settings. Most devices and browsers offer options to limit or block the use of information for targeted advertising. By adjusting these settings, you can control the extent to which your information is used for advertising purposes, ensuring a browsing experience that aligns with your privacy preferences.
  • Use of Children's Information
    • 10.1.        Our services are designed and intended for use by individuals who are of legal age to form binding contracts under applicable Indian law. In alignment with this, we do not knowingly solicit, collect, or use personal information from children under the age of 18. We take the privacy of minors seriously and are committed to complying with applicable laws and regulations regarding the protection of children's information.
    • 10.2.        Should we become aware that we have inadvertently received personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our databases promptly. We encourage parents and guardians to take an active role in monitoring their children's online activities and to educate them about safe internet use practices.
  • Data Retention
    • 11.1.        We adhere to a principled approach regarding the retention of your personal information, ensuring that we keep your data no longer than is necessary for the purposes for which it was collected or as required by applicable law. Our data retention policies are designed to respect your privacy while also complying with legal obligations, resolving disputes, and enforcing our agreements.
    • 11.2.        The specific duration for which we retain your information may vary depending on the nature of the data and the purpose for which it was collected. We regularly review our data retention practices to ensure that they align with our policy. Once the retention period expires, we take appropriate measures to delete or anonymize your personal information, ensuring that it cannot be reconstructed or read.
  • Your Rights
    • 12.1.        As a valued user of our services, you are empowered with specific rights concerning your personal information. These rights enable you to:
      • 12.1.1.        Access: You have the right to request access to the personal information we hold about you, allowing you to understand how and why we use your data.
      • 12.1.2.        Correction: If you find that any personal information we hold about you is inaccurate, incomplete, or out-of-date, you have the right to request corrections or updates to this information.
      • 12.1.3.        Deletion: You can request the deletion of your personal information from our systems, subject to certain conditions and legal obligations that may require us to retain your information for a specified period.
      • 12.1.4.        Processing: You can object to the processing of your personal data, allowing you to request that our company cease processing your personal information in certain situations such as direct marketing where we are relying on a legitimate interest or in a situation where you feel that it can impact their fundamental rights and freedoms.
      • 12.1.5.        Portability Request: You are entitled to receive a copy of your personal data (in a structured, commonly used, and machine-readable format) that you have provided to our company. Alternatively, you may request us to transmit such personal data to another data controller.
    • 12.2.        To exercise these rights, you may visit our website for self-service options or contact our customer support directly. We are committed to facilitating your requests in a timely and respectful manner.
    • 12.3.        Please note that withdrawing your consent for us to process your personal information may impact our ability to provide you with our services. We will clearly communicate the implications of such withdrawals to ensure you are informed about any changes to the service provision.
  • Consent
    • 13.1.        By utilizing our website and services, you explicitly consent to our collection, use, and sharing of your personal information in accordance with our privacy practices. This consent is a cornerstone of our mutual understanding and agreement regarding your data.
    • 13.2.        Furthermore, if you choose to provide us with personal information related to third parties, you affirm that you have the requisite authority to do so. This includes the authority to share their information and to consent on their behalf to our privacy practices.
    • 13.3.        We are dedicated to transparency and respect in all our data practices, ensuring that your rights and preferences are honored. Our commitment to your privacy is integral to our mission, and we thank you for placing your trust in us.
  • Changes to This Privacy Policy
    • 14.1.        We are committed to maintaining the highest standards of privacy and data protection, which may necessitate updates or modifications to this Privacy Policy from time to time. Should there be any significant changes in the way we handle your personal information or in the privacy policy itself, we will provide you with a clear and conspicuous notification. This may be accomplished through various means, including but not limited to, direct communication via email, posting on our website, or through our service platforms, ensuring that you are always informed of our practices and how they affect you.
    • 14.2.        We encourage you to regularly review our Privacy Policy for any updates, allowing you to stay informed about our information practices and the ways you can help protect your privacy. Your continued use of our services after such notifications will constitute your acknowledgement of the modifications and your consent to abide by and be bound by the updated Privacy Policy.
  • Grievance Officer
    • 15.1.        Recognizing the importance of addressing your concerns regarding your personal information, we have appointed a dedicated Grievance Officer. The Grievance Officer is responsible for overseeing and addressing any complaints or concerns you may have about your personal data handling. If you have any concerns, or complaints, or require assistance regarding your personal information, you are encouraged to contact our Grievance Officer at: legal@sonijiyts.com, +919001987011.
    • 15.2.        Our Grievance Officer is committed to ensuring that all your privacy-related concerns are addressed promptly and effectively, with the utmost respect and confidentiality. We take your concerns seriously and aim to resolve any issues in a timely and transparent manner, reinforcing our commitment to your privacy and trust.
  • Customer Support
    • 16.1.        We understand that questions and concerns regarding your personal information and our privacy practices may arise. Our dedicated customer support team is here to assist you with any queries, complaints, or feedback you may have. We are committed to providing you with comprehensive support and ensuring that your interactions with our brand are positive and informative.
    • 16.2.        To reach our customer support team, please use the following contact methods provided on our website: [Insert Contact Methods Here - Typically includes Email Address, Phone Number, and Live Chat Options]. Our team is trained to handle your inquiries with the utmost care and professionalism, ensuring that your concerns are addressed promptly and effectively.
  • Data Breach Response
    • 17.1.        In the event of a data breach, we will promptly investigate the situation and take immediate steps to secure the data and prevent any further breaches. We will notify affected individuals and relevant authorities in accordance with applicable legal requirements and provide guidance on measures to protect themselves from potential harm. Our response team will assess the breach's impact and implement remedial actions to strengthen our data security protocols.
  • International Transfers
    • 18.1.        We ensure that international transfers of personal data are conducted in compliance with applicable data protection laws. When transferring data internationally, we employ standard contractual clauses approved by regulatory authorities and take necessary measures to ensure that the receiving party provides an adequate level of data protection. This includes assessments of privacy practices and security measures of third parties handling the data outside India.

Your trust is paramount to us, and we are continuously working to enhance our security measures and protect your personal information against emerging threats.

We are committed to providing you with meaningful choices about the information collected on our website for advertising purposes, and we aim to provide you with the tools and resources to manage your preferences effectively.

We are committed to managing your personal information with respect and care, maintaining its confidentiality and integrity throughout its lifecycle within our organization.